About Insurance

FAQ
- Can I use my health insurance for J-CLINIC treatments?
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J-CLINIC cannot determine whether your insurance will cover your treatments at J-CLINIC. It is up to you to check with your insurance company before you come to J-CLINIC, whether your policy will cover the treatments.
When contacting your insurance company, please provide the following information:- That you plan to get treatment at J-CLINIC (please specify the branch: Phrom Phong, Thonglor, or Ekkamai)
- Your symptoms
- The name of the treatment you wish to receive (i.e., physical therapy, acupuncture, Chinese herbal medicine prescription).
- Do you offer direct billing?
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No, direct billing is not available. Please settle your bill with J-CLINIC and then file a claim with your insurance company for reimbursement.
Information for Japanese patients日本人患者様の保険利用について - Can I get from J-CLINIC the documents I need to file an insurance claim?
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Yes, we can provide the following documents:
- Medical certificate
- Initial medical report (includes diagnosis, name of treatment, pain scale assessment, number of treatments, etc.)
- Invoice
Please check with your insurance company if they require any other documents (e.g. claim forms, etc.).
- What are the fees for issuing a medical certificate?
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The fees are as follows:
- Consultation with medical doctor or doctor of traditional Chinese medicine B500
(consultation fee; includes initial medical report) - Medical certificate B200 per certificate
(not available for sessions with physical therapists and Thai traditional medicine service providers)
More details about treatment fees
If you need a medical certificate, please check the doctor’s schedule below and make an appointment. Please note that under Thai law, we are unable to issue a medical certificate for sessions with only a therapist.
If you need a physical therapist’s certificate, please let our staff know when you make your appointment. For insurance purposes, you will need to check with your insurance company whether a physical therapist’s certificate can be used for claims. It’s our understanding that a medical certificate issued by a medical doctor is generally required, but J CLINIC is unable to determine the specifics of your policy. - Consultation with medical doctor or doctor of traditional Chinese medicine B500
- I had physical therapy treatment. Can you issue a medical certificate for that session?
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Under Thai law, we are only allowed to issue medical certificates for sessions with a medical doctor.Issuing a medical certificate without a doctor’s examination is a punishable act for the doctor and the medical institution. This means we unfortunately cannot issue a medical certificate for physical therapy sessions alone.
Medical Doctors’ Schedule
If you require a medical certificate for insurance or other purposes, please make an appointment to see the doctor.
The above times and days may change without notice.
Phrom Phong Branch
月 | No doctor available |
火 | 12:00~14:00 / 16:30~18:30 |
水 | No doctor available |
木 | 17:00~19:00 |
金 | No doctor available |
土 | 10:45~12:45 / 16:30~18:30 |
日 | 9:00~11:00 |
Thonglor Branch
月 | 17:00~19:00 |
火 | 17:00~19:00 |
水 | 17:00~19:00 |
木 | No doctor available |
金 | 10:30~12:30 |
土 | 11:00~13:00 / 14:00~16:00 |
日 | 11:00~13:00 / 14:00~16:00 |
Ekkamai Branch
月 | No doctor available |
火 | 17:00~19:00 |
水 | 17:00~19:00 |
木 | 17:00~19:00 |
金 | 17:00~19:00 |
土 | 10:00~12:00 |
日 | 11:00~13:00 / 14:00~16:00 |