Here are answers to some frequently asked questions from first-time visitors to our physical therapy department. (See also our FAQ about our acupuncture, moxibustion and Chinese medicine department.)
You’ll find further information through the related links. (If you are on your smartphone, please tap the smartphone icon.📱)
Q. What can I get treated for at the J-CLINIC physical therapy department?
Q. Do I need an appointment?
Q. What are your opening hours?
Q. How long does a treatment session take?
Q. How much will the initial (first-time) session cost?
Q. Do you offer packages or discount coupons?
Q. Do you offer any discounts?
Q. Do you offer home visits?
Q. I have lower back pain. Will my health insurance cover treatment at J-CLINIC?
Q. Is acupuncture treatment covered by insurance?
Q. When I bend my knee, the area around my knee cap hurts. A doctor told me that ultrasound treatment would help. Can I have just ultrasound treatment?
Q. I want to treat my frozen shoulder with acupuncture.
Q. If I have a sprain, what kind of exam and treatment will I get at J-CLINIC?
Q. I have a sprain. How often will I have to come to J-CLINIC for treatment until it heals?
Q. I hit my left shoulder hard while playing rugby. It may be dislocated. Can I be treated at J-CLINIC?
Q. I hurt my right hand when I threw a punch in kickboxing. I suspect it might be fractured because it’s swollen, red, and hurts severely, and I can’t move it. Can I get treated at J-CLINIC?
Q. Do I have to tip my therapist?
Q. Do you have parking?
Q. Can I bring my child with me?
You can get treatment for soft-tissue-related pain such as lower back pain, frozen shoulder, knee pain, headache, sciatica, sprains, post-surgical rehabilitation, and injuries from sports and accidents.
Yes, our clinic is by appointment only. Please call us.
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We are open every day from 9:00 to 18:30. We are closed for the year-end/New Year holidays and occasionally for staff training and other reasons. Please check our Facebook page for updates.
Treatment sessions usually take between 45 minutes to 1 hour. It includes time for you to fill out a medical questionnaire, have a consultation with the medical doctor, change your clothes, and get treatment.
However, the session time can vary: your first session may take more than one hour, while some sessions may take less than 45 minutes depending on your symptoms (for example, when it’s better to avoid overstressing the injured area with excessive movement or pressure).
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In most cases, the initial session will cost 2,100B. This includes the 500B initial visit fee and the 1,600B fee for physical therapy treatment (manual therapy and ultrasound therapy).
Separate fees apply for:
Please contact us if you need more details.
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No, we do not offer packages or coupons. We discontinued the sales of coupons in April 2024.
We do not offer discounts on treatment fees. (Former discounts were discontinued on July 1, 2024.)
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No, we do not make home visits.
We cannot determine whether your insurance will cover your treatments at J-CLINIC. It’s up to you to check with your insurance company before you come to J-CLINIC. You can inform them of your symptoms and that you wish to be treated at J-CLINIC’s physical therapy department.
Note that direct billing is not available. Please settle your bill with us first and then file a claim with your insurance company for reimbursement.
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We cannot determine whether your insurance company will cover acupuncture treatment. In our experience, many insurance companies do not cover acupuncture. Please ask your insurance company.
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To treat pain around the knee cap, we combine ultrasound treatment with manual therapy.
This is because pain around the knee cap is often due to a misalignment between the ankle and hip joint. While ultrasound therapy can relieve pain and improve your knee’s range of motion, manual therapy will help bring your ankle and hip joint back into correct alignment and thus tackle the root cause of the pain.
For frozen shoulder, we often propose combining acupuncture with physical therapy treatment (manual therapy and ultrasound treatment).
Acupuncture stimulates the affected area and improves blood flow, which gives you better range of motion and pain relief. However, the pain may be due to misalignment/distortions in your body, which is better addressed by physical therapy. Therefore, we recommend combining acupuncture with physical therapy treatment.
We’ll first ask in detail about your pain and examine your movement, range of motion, and the depth of your pain. Based on that, we’ll propose a treatment plan aimed at the root cause of your pain.
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We recommend you come to our physical therapy department, where you will be examined and treated as follows:
1. Musculoskeletal ultrasound exam and palpation
You will be examined with ultrasound and by touch (palpation) to identify your injured ligaments or tendons.
2. Electric therapy (combined high-voltage therapy and ultrasound therapy)
With our state-of-the-art combination therapy machine, you will be treated using (1) high-voltage electricity to relax tension in your surface muscle layers and (2) ultrasound to unravel the deep muscles that cannot be reached by hand.
3. Manual therapy
The muscles, joints, and tendons surrounding your sprain may be sore from shielding the sprained area. The tension in the area will be loosened with manual therapy (massage), which will also speed up your recovery.
4. Taping, supporter
Your sprained area will be immobilized with taping or a supporter.
5. Post-treatment advice
You will learn exercises to do at home and self-care tips to prevent repeat injuries.
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We cannot suggest how often you should come to J-CLINIC for treatment until we examine your injury, movement and range of motion, and the depth of your pain.
The speed of recovery also depends on your habits, how you use your body, and lifestyle.
J-CLINIC can help you get rid of residual pain, heaviness, and discomfort after surgery or reduction and help you improve your shoulder joint movement. Our manual therapy and ultrasound therapy will help improve flexibility and elasticity of the muscles around your shoulder joint. Elasticity refers to the ability of muscles to stretch and contract easily, which makes your movements smoother.
We can also show you exercises and self-care tips you can use at home so you don’t dislocate your shoulder again.
J-CLINIC can help you get rid of residual pain, heaviness, and discomfort after surgery or reduction and help you improve the movement of your finger joints . Our manual therapy and ultrasound therapy will promote flexibility and elasticity of the muscles around your finger joints.
If you fractured your metacarpal (hand) bones, you can speed up recover with our combination therapy. The therapy combines microcurrent therapy (promotes repair of damaged tissue) with ultrasound therapy (promotes cell activation).
We are a clinic and do not accept tips. We appreciate the gesture but any tips will be declined.
Yes, we have parking. Please get your parking ticketed stamped at our reception desk.
Parking hours for each J-CLINIC branch are as follows:
Yes, you are welcome to bring your child. All three J-CLINIC branches are equipped with private rooms for children and babies. Please let us know when you make your appointment. (We see patients by appointment only.)
