Physical Therapy FAQ

Each treatment is tailored to the patient, to help you recover from your injury, alleviate your symptoms, improve your motor function, and prevent recurrence.

2. Traditional Chinese medicine treatments

• acupuncture and moxibustion
• cupping
• gua sha
• Chinese herbal medicine

Our treatments are grounded in the theories of traditional Chinese medicine and aim to help you recover from illnesses and injuries, improve physical function, prevent recurrence, maintain health, and enhance well-being.

Q. What can I get treated for at the J-CLINIC physical therapy department?

You can get treatment for soft-tissue-related pain such as lower back pain, frozen shoulder, knee pain, headache, sciatica, sprains, post-surgical rehabilitation, and injuries from sports and accidents.

Making a appointment and opening hours

Q. Do I need an appointment?

Yes, our clinic is by appointment only. Please call us.

Phrom Phong branch: 097-257-3577
Thonglor branch: 084-424-1299
Ekkamai branch: 097-245-7863

Related links

We are also on LINE! Add J-CLINIC Official on LINE (each branch has its own QR code)
J-CLINIC Facebook
Contact form

Q. What are your opening hours?

We are open every day from 9:00 to 18:30. We are closed for the year-end/New Year holidays and occasionally for staff training and other reasons. Please check our Facebook page for updates.

Q. How long does a treatment session take?

Treatment sessions usually take between 45 minutes to 1 hour. It includes time for you to fill out a medical questionnaire, have a consultation with the medical doctor, change your clothes, and get treatment.

However, the session time can vary: your first session may take more than one hour, while some sessions may take less than 45 minutes depending on your symptoms (for example, when it’s better to avoid overstressing the injured area with excessive movement or pressure).

Related links

Physical therapy treatments

Q. Do you offer home visits?

No, we do not make home visits.

Q. Do I need to bring anything to my first visit?

Please bring your passport so we can register you as a new patient.

Please Show Your ID

When registering as a first-time patient, you must show your passport or other photo identification issued by the Thai government (e.g. Thai driving license or work permit). This is required by the Thai Ministry of Public Health. You can also show a photocopy or digital photo of your photo ID.

We ask you to show your passport/ID to:

confirm who you are
verify your name and age for your medical records and medical certificates
keep complete records of patient information as required by the Thai Ministry of Public Health

パスポートの表紙とイラスト — We will make a copy of your passport but will handle your personal information safely and securely.

If you do not show your passport, we cannot provide treatment. We appreciate your understanding and cooperation.

Q．I need a medical certificate to renew my driver’s license. Can J-CLINIC issue this medical certificate for me?

No. J-CLINIC issues medical certificates only for patients receiving treatment at our clinic. We do not offer medical examinations for driver’s licenses or visa applications.

Please note that issuing medical certificates are subject to fees.

Consultation fee: 700B per visit (includes medical examination, certificate, and advice)

Treatment fees and Payments

Q. How much will the initial (first-time) session cost?

In most cases, the initial session will cost 2,100B. This includes the 500B initial visit fee and the 1,600B fee for physical therapy treatment (manual therapy and ultrasound therapy).

Separate fees apply for:

additional treatments such as partial acupuncture treatment
treatments for multiple symptoms or injuries
issuing of medical certificates (e.g., for insurance claims)

Please contact us if you need more details.

Related links

Treatment fees
J-CLINIC Official on LINE (each branch has its own QR code)

Q. Do you offer packages or discount coupons?

No, we do not offer packages or coupons. We discontinued the sales of coupons in April 2024.

Q. Do you offer any discounts?

We do not offer discounts on treatment fees. (Former discounts were discontinued on July 1, 2024.)

Q. Can I pay by credit card?

Yes, you can pay by credit card. However, we do not accept American Express and Diners Club. You can also pay by cash and QR code (bank transfer).

Related links

Treatment fees

Health insurance

Q. I have lower back pain. Will my health insurance cover treatment at J-CLINIC?

We cannot determine whether your insurance will cover your treatments at J-CLINIC. It’s up to you to check with your insurance company before you come to J-CLINIC. You can inform them of your symptoms and that you wish to be treated at J-CLINIC’s physical therapy department.

Note that direct billing is not available. Please settle your bill with us first and then file a claim with your insurance company for reimbursement.
Related links

Q. Is acupuncture treatment covered by insurance?

We cannot determine whether your insurance company will cover acupuncture treatment. In our experience, many insurance companies do not cover acupuncture. Please ask your insurance company.

Related links

About insurance

Physical therapy treatments

Q. When I bend my knee, the area around my knee cap hurts. A doctor told me that ultrasound treatment would help. Can I have just ultrasound treatment?

To treat pain around the knee cap, we combine ultrasound treatment with manual therapy.

This is because pain around the knee cap is often due to a misalignment between the ankle and hip joint. While ultrasound therapy can relieve pain and improve your knee’s range of motion, manual therapy will help bring your ankle and hip joint back into correct alignment and thus tackle the root cause of the pain.

Q. If I have a sprain, what kind of exam and treatment will I get at J-CLINIC?

We recommend you come to our physical therapy department, where you will be examined and treated as follows:

1. Musculoskeletal ultrasound exam and palpation

足首にエコー検査のプローブがあてられている — You will be examined with ultrasound and by touch (palpation) to identify your injured ligaments or tendons.

2. Electric therapy (combined high-voltage therapy and ultrasound therapy)

捻挫した足首に電気治療をしている — With our state-of-the-art combination therapy machine, you will be treated using (1) high-voltage electricity to relax tension in your surface muscle layers and (2) ultrasound to unravel the deep muscles that cannot be reached by hand.

3. Manual therapy
The muscles, joints, and tendons surrounding your sprain may be sore from shielding the sprained area. The tension in the area will be loosened with manual therapy (massage), which will also speed up your recovery.

4. Taping, supporter

セラピストが患者様の足首にテーピングを巻いている — Your sprained area will be immobilized with taping or a supporter.

5. Post-treatment advice

マッサージボールでふくらはぎをケアする人 — You will learn exercises to do at home and self-care tips to prevent repeat injuries.

Related links

Q. I have a sprain. How often will I have to come to J-CLINIC for treatment until it heals?

We cannot suggest how often you should come to J-CLINIC for treatment until we examine your injury, movement and range of motion, and the depth of your pain.

The speed of recovery also depends on your habits, how you use your body, and lifestyle.

Q. I hit my left shoulder hard while playing rugby. It may be dislocated. Can I be treated at J-CLINIC?

Before you come to J-CLINIC

Medical examinations
If you suspect you dislocated your shoulder, please get examined at a hospital first. There, they will perform an X-ray scan. If the hospital doctor determines that there is damage to the soft tissues (such as skin, fat tissue, fascia, muscles, tendons, ligaments, nerves, and blood vessels), they may perform additional scans like a CT or MRI. J-CLINIC does not offer CT or MRI scans.If you are not sure whether your shoulder is dislocated, you can get an X-ray at J-CLINIC to check the injury. If the X-ray confirms a dislocation or other problem, we strongly recommend you visit a hospital immediately. X-ray examinations are available at the J-CLINIC Ekkamai branch (reservation required).

Medical treatment
If your shoulder is indeed dislocated, the hospital will perform reduction or surgery to return the dislocated joint to its correct position. J-CLINIC does not perform surgery or reductions for dislocations.

What J-CLINIC can do for you

J-CLINIC can help you get rid of residual pain, heaviness, and discomfort after surgery or reduction and help you improve your shoulder joint movement. Our manual therapy and ultrasound therapy will help improve flexibility and elasticity of the muscles around your shoulder joint. Elasticity refers to the ability of muscles to stretch and contract easily, which makes your movements smoother.
We can also show you exercises and self-care tips you can use at home so you don’t dislocate your shoulder again.

Q. I hurt my right hand when I threw a punch in kickboxing. I suspect it might be fractured because it’s swollen, red, and hurts severely, and I can’t move it. Can I get treated at J-CLINIC?

Before you come to J-CLINIC

Medical examinations
If you suspect you broke your bone, please get examined at a hospital first. There, they will perform an X-ray scan. Swelling, redness, or severe pain may mean your bone is fractured or broken, or you may have a ligament tear. If the hospital doctor determines that there is damage to the soft tissues (such as skin, fat tissue, fascia, muscles, tendons, ligaments, nerves, and blood vessels), they may perform additional scans like a CT or MRI.J-CLINIC can perform X-ray examinations, but we do not offer CT or MRI scans, surgery, or casting.

Medical treatment
Depending on the condition of the fracture, the hospital will likely return the bone to its original position (reduction) and immobilize your hand. If reduction is difficult, they may perform surgery. J-CLINIC does not perform surgery or reduction for fractures.

What J-CLINIC can do for you

J-CLINIC can help you get rid of residual pain, heaviness, and discomfort after surgery or reduction and help you improve the movement of your finger joints . Our manual therapy and ultrasound therapy will promote flexibility and elasticity of the muscles around your finger joints.

If you fractured your metacarpal (hand) bones, you can speed up recover with our combination therapy. The therapy combines microcurrent therapy (promotes repair of damaged tissue) with ultrasound therapy (promotes cell activation).

Q. Is an X-ray exam available at J-CLINIC?

You can get an X-ray exam at the Ekkamai clinic. Please make an appointment.

レントゲン検査を受けている人 — X-ray exam at the Ekkamai clinic.

Booking

Ekkamai branch: 097-245-7863
Contact form
Ekkamai Line account

Q. Do you offer chiropractic services?

No, we do not offer chiropractic services.

We do not have a chiropractor on staff at J-CLINIC. However, we offer physical therapy and acupuncture services with doctors, physical therapists, Chinese medicine practitioners, and Thai traditional medicine specialists.

Acupuncture

Q. I want to treat my frozen shoulder with acupuncture.

For frozen shoulder, we often propose combining acupuncture with physical therapy treatment (manual therapy and ultrasound treatment).

Acupuncture stimulates the affected area and improves blood flow, which gives you better range of motion and pain relief. However, the pain may be due to misalignment/distortions in your body, which is better addressed by physical therapy. Therefore, we recommend combining acupuncture with physical therapy treatment.

We’ll first ask in detail about your pain and examine your movement, range of motion, and the depth of your pain. Based on that, we’ll propose a treatment plan aimed at the root cause of your pain.

Related links

Treatment during pregnancy and postpartum

Q. I am 8 months pregnant and my lower back aches. Can I get treatment?

Yes, you can get treatment. We use manual therapy to ease tension in your muscles and balance the left and right sides of the body in order to reduce the burden on the affected area and relieve pain.

We do not use electrotherapy to treat the abdomen or lower back during pregnancy. However, electrotherapy can be used for neck and shoulder pain and leg injuries.

If you have any concerns, please check with your obstetrician whether you can receive physiotherapy treatment, before making an appointment at J-CLINIC.

Patients with the following illnesses or symptoms are not eligible for physiotherapy treatment at J-CLINIC. (For restrictions on acupuncture treatment, please see our acupuncture, moxibustion, and Chinese medicine FAQ.)

Treatment methods	People with the following cannot be treated
Manual therapy (massage)	Acute febrile illness[1], acute infectious disease, cancer[2] and other malignant tumors, peritonitis, appendicitis, bleeding disorders, trauma[3] (injuries, fractures, dislocations), nephritis, vascular disease (aneurysms, severe arteriosclerosis), blood disorders (hemophilia, coagulation disorders), infected wounds, acute sepsis
Electrical therapy (ultrasound, EMS, interference waves)	Cancer[2] and other malignant tumors, presence of implanted electronic devices such as pacemakers, history of epilepsy, pregnancy[4], heart problems, areas with sensory loss, infected wounds, acute sepsis, trauma[3] (injuries, fractures, dislocations)

[1] If you have a temperature of 38.5 degrees Celsius or higher, you cannot receive treatment. Even if the fever is below 38.5 degrees, if your fever is caused by a bacterial or viral infection, you cannot be treated at J-CLINIC. In some cases (for example, your fever is due to stress or overwork), treatment may be possible; please consult your doctor or therapist.
[2] Treatment enhances blood and lymph flow and may increase the risk of the cancer metastasizing.
[3] You cannot get treatment on the injury site and surrounding areas, but can be treated on other parts of your body.
[4] Once you are in your second trimester you can receive treatment, except on the abdomen and lower back.

Q. I gave birth 1 month ago. Can I receive postpartum pelvic correction?

Generally speaking, you can get the pelvic correction course from 1.5 months after vaginal birth or 2 or 3 months after a Cesarean section, depending on your condition.

Some patients do come for physical therapy less than 1.5 months postpartum for symptoms such as severe postpartum back pain or fatigue in the neck and shoulder areas from taking care of the baby. Please contact J-CLINIC if you wish to receive treatment.

J-CLINIC’s pelvic correction using blocks

A therapist wedges a triangular cushion under the hips of a patient lying face down. — The pelvis is gently and painlessly corrected using a block and the patient’s body weight.

If you feel unwell after treatment

Q. I just had a treatment, but I feel tired. What should I do?

Drink plenty of water and get rest, and you will recover naturally.

Some patients may experience fatigue, drowsiness, or fever after manual therapy or electrotherapy. This is because the treatment activates sluggish cells, improves lymph and blood circulation, and causes rapid changes in the body as waste and fatigue toxins are discharged all at once.

People more likely to experience these symptoms include those who are sensitive to stimulation, have low physical strength, or have been chronically ill and are receiving treatment for the first time or after a long break. You will recover naturally, but please make sure to drink enough water and rest.

Q. I had a massage yesterday, and now I feel sore in the muscles where I was massaged. What should I do?

We may use massage to stimulate deep muscles to ease your symptoms, and this can cause muscle soreness in some patients. However, there’s no need to worry as the soreness will disappear on its own in a few days.

If during the treatment you feel that the massage is too strong, please let the practitioner know so that they can adjust the intensity.

Q. I had a massage yesterday, and today, I have some bruises on spots where I was massaged. What should I do?

A. The bruises will disappear naturally, within 1-2 weeks. If you want it to heal quickly, apply a cold compress to the bruise the day it appears and the day after.

Bruising can occur if your capillaries (the very thin and delicate blood vessels found throughout your body) are weak and are damaged by the massage.

Parking

Q. Do you have parking?

Yes, all of our clinics have parking. Please get your parking ticket stamped at our reception desk. Parking fee rules differ by location and for motorcycles and cars. If you park for longer than the specified free time, you are responsible for the excess parking fees. Please refer to the table below for details.

Parking fees for each clinic

Phrom Phong ClinicClinic (4th floor, RSU Tower, corner of Sukhumvit Soi 31)

Cars

40B per hour (free of charge for the first 20 minutes)
2 hours free for one treatment at J-CLINIC (one stamp on the parking ticket)
4 hours free for two treatments (e.g., one treatment at the physical therapy department and another at the acupuncture and Chinese medicine department; two stamps on the parking ticket)

Motorcycles

Free for the first 20 minutes, 20B for the rest of the day
Patients are responsible for the parking fee beyond the first 20 minutes

Thonglor Clinic (B1F, Home Place Office Building, Thonglor Soi 13):

Cars

50B per hour
4 hours free for treatment at J-CLINIC (one stamp on the parking ticket)
Patients are responsible for parking fees after the first 4 hours (30B per hour)

Motorcycles

Free parking if you inform the security guard that you are visiting J-CLINIC
Parking is not allowed if you do not use the services in Home Place Building

Ekamai Clinic (3rd floor, Bangkok Mediplex, Sukhumvit Soi 42)

Cars

40B per hour (free of charge for the first 15 minutes)
3 hours free for one treatment at J-CLINIC (one stamp on the parking ticket)
Patients are responsible for parking fees after the first 3 hours.

Motorcycle

Free all-day parking with stamped parking ticket (one stamp on the ticket).
Parking is not allowed if you do not use the services in Bangkok Mediplex.

Others

Q. Do I have to tip my therapist?

We are a clinic and do not accept tips. We appreciate the gesture but any tips will be declined.

医者２人があたまを下げている — نحن عيادة ولا نقبل الإكراميات.نحن نقدر هذه البادرة ولكن سيتم رفض أي إكراميات.

Q. Can I bring my child with me?

Yes, you are welcome to bring your child. All three J-CLINIC branches are equipped with private rooms for children and babies. Please let us know when you make your appointment. (We see patients by appointment only.)

空と雲の壁紙がはってある部屋におもちゃ、絵、ベッドがおいてある — **The private room for children and babies**

Q. Can I take a video of the therapist giving treatment and put it on Instagram?

No. Taking photos or videos or making audio recordings in the clinic are not allowed.

Picture of No photo No video — No Unauthorized Photos, Videos, or Audio Recording

No Unauthorized Photos, Videos, or Audio Recording

To protect our patients’ and staff’s privacy, please do not take photos or videos or make audio recordings inside our clinic without permission. Posting such photos, videos, or recordings on social media is also prohibited.
Taking a photo or recording someone without their consent may be considered a breach of privacy, and you may incur fines under Thailand’s Personal Data Protection Act (PDPA).

Photographing or recording may be allowed when

Our clinic has given permission
Audio recording a doctor’s or therapist’s explanation to you, the patient (please ask the doctor for permission first)
Taking photos of yourself and their families with their consent
Staff members taking photos or videos for treatment purposes or official duties

Notes

Please make sure that no other patients or personal information are in the background of your photo, video, or recording. If we receive complaints from other patients, we may ask you to delete the photo, video, or recording.
If you share your photos or recordings on social media, you are responsible for any troubles that may arise. J-CLINIC will not be held accountable.

Update: 28/7/2025

Physical Therapy FAQ

Here are answers to some frequently asked questions from first-time visitors to our physical therapy department. (See also our FAQ about our acupuncture, moxibustion and Chinese medicine department.)

FAQ

Treatments at J-CLINIC

Making a appointment and opening hours

Pricing and payment

Health insurance

Physical therapy treatment

Acupuncture treatment

Treatment during pregnancy and postpartum

If you feel unwell after treatment

Parking

Others

Treatments at J-CLINIC

Q. What treatments does J-CLINIC offer?

Q. What can I get treated for at the J-CLINIC physical therapy department?

Making a appointment and opening hours

Q. Do I need an appointment?

Q. What are your opening hours?

Q. How long does a treatment session take?

Q. Do you offer home visits?

Q. Do I need to bring anything to my first visit?

Q．I need a medical certificate to renew my driver’s license. Can J-CLINIC issue this medical certificate for me?

No. J-CLINIC issues medical certificates only for patients receiving treatment at our clinic. We do not offer medical examinations for driver’s licenses or visa applications.

Treatment fees and Payments

Q. How much will the initial (first-time) session cost?

Q. Do you offer packages or discount coupons?

Q. Do you offer any discounts?

Q. Can I pay by credit card?

Health insurance

Q. I have lower back pain. Will my health insurance cover treatment at J-CLINIC?

Q. Is acupuncture treatment covered by insurance?

Physical therapy treatments

Q. When I bend my knee, the area around my knee cap hurts. A doctor told me that ultrasound treatment would help. Can I have just ultrasound treatment?

Q. If I have a sprain, what kind of exam and treatment will I get at J-CLINIC?

Q. I have a sprain. How often will I have to come to J-CLINIC for treatment until it heals?

Q. I hit my left shoulder hard while playing rugby. It may be dislocated. Can I be treated at J-CLINIC?

Before you come to J-CLINIC

What J-CLINIC can do for you

Q. I hurt my right hand when I threw a punch in kickboxing. I suspect it might be fractured because it’s swollen, red, and hurts severely, and I can’t move it. Can I get treated at J-CLINIC?

Before you come to J-CLINIC

What J-CLINIC can do for you

Q. Is an X-ray exam available at J-CLINIC?

You can get an X-ray exam at the Ekkamai clinic. Please make an appointment.

Q. Do you offer chiropractic services?

Acupuncture

Q. I want to treat my frozen shoulder with acupuncture.

Treatment during pregnancy and postpartum

Q. I am 8 months pregnant and my lower back aches. Can I get treatment?

Patients with the following illnesses or symptoms are not eligible for physiotherapy treatment at J-CLINIC. (For restrictions on acupuncture treatment, please see our acupuncture, moxibustion, and Chinese medicine FAQ.)

Q. I gave birth 1 month ago. Can I receive postpartum pelvic correction?

If you feel unwell after treatment

Q. I just had a treatment, but I feel tired. What should I do?

Q. I had a massage yesterday, and now I feel sore in the muscles where I was massaged. What should I do?

Q. I had a massage yesterday, and today, I have some bruises on spots where I was massaged. What should I do?

Parking

Q. Do you have parking?

Parking fees for each clinic

Others

Q. Do I have to tip my therapist?

Q. Can I bring my child with me?

Q. Can I take a video of the therapist giving treatment and put it on Instagram?

Why does your body shape change after childbirth?

Why does the pelvis become distorted after childbirth?

If the pelvic joint remains open…

…disappearing waistline

bigger & sagging buttocks

difficulty returning to your pre-pregnancy weight

urine leakage

Treatment details

Assessment interview

Manual therapy & Ultrasound therapy

Pelvic correction

Training advice

Post-treatment debriefing: Discuss your post-treatment condition & follow-up treatment.

FAQ

Treatment fee

First session: Regular price: B 2,100(Initial visit fee B500, Treatment fee B1,600）

If you are interested in treatment of postpartum pelvic correction in Bangkok, get in touch with us by phone, contact form or Facebook.

📞For Booking